Illinois State Police Announces First Counties to Implement Next-Generation 911 System

MORRIS, IL-(Radio Effingham)- Illinois State Police (FAI) Superintendent Brendan F. Kelly accompanied by Illinois State 911 Administrator Cindy Barbera-Brelle, Grundy County Sheriff/ Director of Electronic Operations for the Emergency Telephone System Council, Chris Kindelspire, and Director of Public Safety Dispatch for KenCom, Lynette Bergeron, today announced the first counties to transition to Next Generation 911. Next-generation 911 moves emergency response communications to a more integrated information technology network.

“The safety and well-being of Illinois has always been — and always will be — my top priority,” Governor JB Pritzker said. “That’s why we’re transforming our emergency response system with modern tools like Next Generation. In the event of an emergency, there’s no time to waste – and next-generation 911 will ensure that first responders like paramedics, firefighters and police have the information they need to respond quickly and effectively. .

“Traditional 911 systems were developed when landline phones were used in homes and businesses,” said Kelly, director of the ISP. “We have become a mobile society using our mobile phones to communicate through calls, texts, videos and images. Next-Generation 911 Brings Emergency Response Communications to 21st century to provide more reliable and comprehensive 911 services.

Next Generation 911 service is a system comprised of IP-based managed networks, gateways, functional elements and databases that augment or replicate current 911 features and functions and provide new capabilities. It is designed to provide access to emergency services from all sources and to provide multimedia data capabilities to public safety response points (dispatch) and other emergency service organizations.

“With Next-Generation 911, routing of 911 calls to the appropriate public safety response point is based on the location of the caller using geographic coordinates and other technology-derived information. GIS,” Barbera-Brelle said. “The next-generation 911 allows emergency calls to be mapped by coordinates or addresses. More accurate information about the caller’s exact location helps route calls to the nearest response point to dispatch emergency services.

Due to the multimedia capabilities of Next Generation 911, text, video and images, when available, can be routed to first responders so they can receive more information before arriving on the scene. . For example, officers will be able to see footage of suspects before they arrive, firefighters will be able to take a picture of a burning building, and paramedics will be able to see a picture of a vehicle accident. It may help with the answer.

“With a statewide next-generation 911 network based on the i3 standard, we have migrated from an old single-purpose network that served us well to a mission-critical IP network with endless possibilities,” said Grundy County Sheriff/Electronics Emergency Phone System Board Manager. Operations Chris Kindelspire. “We have seen faster call setup and delivery, increased location accuracy, and improved audio quality. As this network continues to grow, the Grundy County ETSB is poised to leverage additional capabilities to provide callers the level of service they expect.

“This is an exciting time in the 911 industry,” said Lynette Bergeron, KenCom’s public safety dispatcher. “In an industry where seconds count, we are seeing faster delivery of cellular caller location and more accurate location. This helps our carriers locate a caller when the caller does not know where they are or is unable to communicate.

Next-Gen 911 rollout stems from Illinois changes Emergency Telephone System Act requiring every 911 system in Illinois to provide Next Generation 911. Peoria, Macon, and Clinton counties, as well as Northeastern Lake County Consolidated, recently fielded next-generation 911. By the end of the year, we expect 60 systems to use the new network.

In 2015, Public Law 99-0006 established the Office of the Statewide 911 Administrator within the ISP and transferred all rights, functions, powers, and duties of the Illinois Commerce Commission and Safety Act cordless emergency phones to the ISP. This gave ISPs oversight authority over 9-1-1 systems and provided administrative support to the state’s 911 advisory board. The act also established consolidation requirements for public safety answering points, mandated the delivery of enhanced 911 service to unserved counties, and required the establishment of a next-generation 911 network across the country. to improve the delivery of 911 service to citizens living and traveling throughout the state of Illinois.

In 2019, the state received a 911 grant program award for $8,893,970, of which federal funds totaled $5,336,382.

Video of today’s press conference will be available later today, August 23, 2022, at

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