Ribbon’s professional services capabilities enable service providers to quickly deliver Microsoft Operator Connect for Microsoft teams


World-class professional services complement Ribbon’s Certified Direct Routing SBCs to enable service providers to quickly extend and accelerate their Teams offerings

PLANO, Texas, October 6, 2021 / CNW / – Ruban Communications Inc. (Nasdaq: RBBN), a global provider of real-time communications software and IP optical network solutions for service providers, enterprises and critical infrastructure industries, today announced it is expanding its reach support for products recently introduced by Microsoft. Operator connection for the Microsoft Teams service. Ribbon Adds Professional Services Features, Including Operator Connect API Integration, Configuration, Provisioning, and Automation, to Complement Its Industry-Leading Portfolio of Routed-Certified Session Border Controllers (SBCs) direct.

(PRNewsfoto / Ribbon Communications)

Newly added professional service capabilities combine with SBC Operator Connect Certified by Direct Ribbon Routing to enable service providers to significantly reduce the time and resources required to bring Operator Connect to market. Operator Connect is an operator-managed service that simplifies the interconnection between Teams and the PSTN. Many of the service providers involved in the initial launch of Operator Connect are already Ribbon customers, including Pure IP.

“Ribbon is a market leader in carrier interconnection and SIP backhaul, which positions us ideally to help service providers adopt Operator Connect quickly,” said Tony scarfo, EVP & General Manager of Ribbon’s Cloud & Edge Business Unit. “Combining Ribbon’s SBC portfolio with our extensive global professional services capabilities gives service providers the tools they need to bring new Operator Connect-based services to market faster and reduces the risk of losing customers to competitors. more agile. “

“Operator Connect offers service providers an innovative way to immediately respond to the high demand from Teams users around the world to have the ability to seamlessly connect to PSTN,” said Taimoor Hussein, Modern Workplace Strategy and GTM Lead, Telcos at Microsoft. “Support from ecosystem partners such as Ribbon is essential to the Operator Connect service and will help us increase adoption rates as we continue to integrate more service providers. “

Ribbon’s Professional Products and Services teams have nearly a decade and a half of experience supporting multiple generations of Microsoft products. The company has a deep understanding of Operator Connect requirements and can help operators integrate the solution, including helping them with specific Operator Connect APIs.

Ribbon SBCs already provide industry-leading security and interoperability for hundreds of SIP Trunking, Direct Routing, and Cloud Unified Communications (UC) services. The company’s extensive SBC portfolio supports multiple Microsoft Teams calling deployment models, including direct routing and Operator Connect. Their basic SBCs, including SBC Software Edition (SWe), SBC 5400 and SBC 7000 deliver the reliability, scalability, resiliency, and operator-grade interoperability that are essential for Operator Connect deployments.

Ribbon also supports enterprise team deployments with its SBC Software Edition Lite (SWe Lite), SBC 1000, SBC 2000, EdgeMarc Intelligent Edge wallet and Ribbon connection, a fully managed service that Ribbon partners can use to migrate businesses to a Teams phone system in hours instead of days or weeks.

Key points to remember:

  • Ribbon has extended its support for Microsoft’s new Operator Connect for Microsoft Teams offering to include professional services, significantly accelerating the time to market for service providers to launch the service.

  • Ribbon’s market-leading SBCs already support Operator Connect and many service providers involved in the initial launch of Operator connection deployments are already customers of Ribbon, including Pure IP.

  • Ribbon can help carriers with APIs specific to Operator Connect.

  • Ribbon’s comprehensive SBC portfolio offering includes both core and edge options. Service providers rely on SBC Software Edition (SWe), SBC 5400 and SBC 7000 for carrier-grade reliability, scalability, resiliency and interoperability, while enterprises gain access to a full range of features through the SBC Lite Software Edition (SWe Lite), SBC 1000, SBC 2000 and EdgeMarc Intelligent Edge wallet.

  • Ribbon also offers a monthly service, Ribbon connection, for Microsoft Teams Direct Routing, intended for organizations that prefer a service-based model for enabling Teams calling.

About the ribbon
Ribbon Communications (Nasdaq: RBBN) provides communications software, IP and optical network solutions to service providers, enterprises and critical infrastructure industries around the world. We are deeply engaged with our customers, helping them modernize their networks to improve their competitive positioning and business results in today’s smart, always-connected and data-hungry world. Our portfolio of innovative end-to-end solutions delivers unmatched scalability, performance and agility, including core software-centric solutions at the edge, cloud-native offerings, industry-leading security and analytics tools, as well as IP and optical network solutions for 5G. To learn more about Ribbon, visit rbbn.com.

Important information regarding forward-looking statements
The information contained in this press release contains forward-looking statements concerning future events that involve risks and uncertainties. All statements other than statements of historical fact contained in this press release, including those regarding the expected benefits from using the products and services, are forward-looking statements. The actual results of Ribbon Communications may differ materially from those contemplated by forward-looking statements. For more information on the risks and uncertainties associated with Ribbon Communications ‘business, please refer to the “Risk Factors” section of Ribbon Communications’ latest annual or quarterly report filed with the SEC. Any forward-looking statement represents the views of Ribbon Communications only as of the date on which such statement is made and should not be taken to represent the views of Ribbon Communications at any later date. Although Ribbon Communications may choose to update forward-looking statements, Ribbon Communications expressly disclaims any obligation to do so.

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